About Us

PACM is an Indigenous enterprise committed to providing exceptional service to our customers while creating employment and opportunities for Aboriginal people and businesses. PACM brings together the expertise and experience of 3 indigenous companies to provide complete solutions to government, mining, and commercial customers Australia Wide.

Performance Excellence

PACM is committed to the development of a culture based on excellence and performance. We set targets in all our activities and apply four elements of Excellence in performance – Client Satisfaction, Innovation, Responsible Behaviour & Personal Development.

Client Satisfaction

‘We do what we quote’. We never ask for variations as we fully comprehend our client’s needs before we start, we include every detail in our tender submissions and when on-site, we do not deviate from our comprehensive pre-planning. Our target is our client’s full satisfaction from every aspect of “partnering” with us. That is how we see ourselves, as our client’s partners in a successful joint venture where we provide excellence in all aspects.

Innovation

PACM believes in constant improvement in every aspect of our company and employees. We strive to improve our processes, our relations and our employee’s capabilities. We do this by introducing continuous training, education and audit. We constantly ask “How can we make this better?” for us, there is no “If it is not broken, don’t fix it.” There is always room for improvement. So we have initiated a five-stage approach to continuous innovation that includes:

LISTEN – COLLABORATE – EXPLORE – ADAPT – DELIVER

Responsible Behaviour

Responsible behaviour is the basic layer of sustainability at PACM. Maintaining and growing trust is of the utmost importance. We behave responsibly in everything we do, at all layers of the organisation, each and every day. PACM places responsible behaviour at its core of conduct, and to successfully implement an effective and credible sustainability strategy. This means that the mindset of all PACM employees goes beyond regulation and compliance. Total satisfaction of all, the Client, the Employee and the Community is the heart of our corporate strategy.

Personal Development

We encourage and promote opportunities to work smarter to enhance performance and wellbeing. We offer a wide range of initiatives to support our employees including flexible working arrangements to accommodate family needs, health and fitness programmes, personal empowerment and improvement courses, and staff recreation days.